© 2016 Hilary Thompson The Out & About Therapist

 

Welcome to my on-line Coaching/Counselling service. Thanks to modern technology and the Internet I am able to offer Relationships Counselling, Communication & Life Skills Coaching on-line.
If you have a PC, Webcam with microphone, good broadband, access to Skype , and you are over the age of 18 years, you can take advantage of this service.
Regrettably, due to insurance restrictions, this service is not available to people in the USA or Canada.
Please Note: If you wish me to work with a child who us under the age of 18 years, I will need written consent from you as their parent or guardian.
The Benefits of This Service:
  •  I can work with you while you are in the comfort of your home or office.

  • You do not have to travel to get help, therefore saving traveling time and expenses.

  • ​For busy people, and for those who live in country areas, this can be a very real bonus.  In addition, as Skype video calls are free, you only pay for my time and expertise.
  • Payments are quick and easy using PayPal. You do not need a PayPal account as PayPal accepts all major credit and debit cards. PayPal is the most secure and easiest payment gateway available.
 
What Happens Next?

All you have to do is to Contact Me to express your interest in using my On-Line service.
   
It would be a good idea at this stage to let me know the days and times that are best for you.   I will email you appointment and payment options. Sessions can be purchased singly or in blocks of three. Payment is required before sessions begin. Weekly sessions are recommended.
 
Once your sessions have been booked, a Client Information form will be emailed to you. You will need to complete and return this form before your initial appointment. The Client Information form is important as it gives me a chance to get to know you and the issues that you wish to work on.
 
Returning your form before your first session, gives me time to prepare in advance, thus saving video call time. I ask you to be as honest as possible with your information. Be assured that your privacy will be respected at all times. All information that I obtain from you will be kept in the strictest confidence unless otherwise required by law.


I do not video record client sessions or keep electronic records of session discussions or client information other than email addresses. I only make hand written records which are filed securely and copies can be made available to Clients on request.

One session AUD $155

Three sessions AUD $435

Video Call Sessions Terms and Conditions:
I will be available at the agreed time for your video coaching session. If I need to cancel a session, I expect to be able to give at least twenty four hours notice and offer another booking time. If you have to cancel your appointment, please give me a minimum of 24 hours notice.  In this case, if you do not wish to make another booking,
I am happy to give you a full refund of your fee.

By booking a session with me, you agree to be available to connect with me by Skype  at the designated time. If you are more than 15 minutes late for your appointment, your session may not go ahead. Another appointment may be scheduled at my discretion.
 
If for any reason, in discussion with you, another session is not scheduled, you will forfeit your session fee. If more than two appointments are missed, cancelled later than 24 hours before the appointed time, or a client is habitually late, I reserve the right to refuse further appointments.

If there are technical difficulties beyond either my control or my Client’s control i.e. if Skype drops out or goes off line, another appointment will be made at a later date at
no extra cost to the Client.
 
Please Note that by booking a session with me for Coaching, you are automatically agreeing to the terms and conditions set out above.

My Pledge to You:
 
I will work with you to the best of my ability to help you resolve your issues. However, please be aware that this is a team effort and you will be expected to take an active part in your own healing journey. This will include “homework” for you to do between sessions.
Please understand that I am the facilitator. Once we have established the source of your problems, prime responsibility for your success or your failure to resolve your issues or reach your goals rests with you.
So, let’s get together and see what can be done to help you live your best life!

 
 
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